In line with the new Lockdown measures announced on 31/10/2020 - work is still permitted in homes. And as such any work already booked in will continue to go ahead and Samuel James Chimney Sweep will continue to take bookings.
For more information please visit the Government Website - Click here
Under section 1 'Stay at home' there is a list of exceptions that state entering peoples homes for work is allowed.
Samuel James Chimney Sweep takes the issue of COVID-19 very seriously. A number of new pieces of equipment have been purchased to help reduce any potential risk of COVID-19 and a number of new working practices have been implemented.
Working during COVID-19
Last updated: 01/11/2020
In line with the terms and conditions that were in place before 2020; for any cancellations made within 24 hours of the appointment date (that are not in line with Government guidelines), a fee will be charged to the customer to recuperate any losses to Samuel James Chimney Sweep. As work could have been arranged elsewhere for that time, this can be the quoted price for the work that was booked in. By making a booking the customer agrees to these conditions.
- The sweep will come to the door wearing the appropriate PPE.
- The customer must inform the sweep before arrival if anyone in the household is showing any signs and/or symptoms or if any one is self isolating.
- During the time that the chimney sweep is in the property we request that the customer adheres to social distancing.
- A new digital certificate system has been implemented to reduce the risk of infection. We will require the customers email address to send them their certificate.
- Payment can be received via bank transfer but this must be done whilst the sweep is still on site.
Tel: 07809-126869